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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
2.0
May 30, 2023

Bad but not the worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- the people - can be shiny as an intro corporate job - some work life balance - basic insurances (health, dental, eye, life) etc. - pto (not unlimited if hourly), paid "holidays", remote, 56 hours of sick time per year

Cons

- the nepotism and favoritism seems rampant (in not just people, but with certain teams in other departments) - Extremely traumatic and bad for mental health. Low morale. The people who have been with BigCommerce for a long time are jaded and numb and unfulfilled, complacent. - lack of proper training and being able to have dedicated time to keep up to date on new things - lack of career growth and lack of communication and attention from direct management - new things that we have little to no notice of and having to deal with consequences - You may work each or most holidays due to "coverage" if holiday is during your normal work shift. Extra unlucky = also, permanent schedules with evening and partial/entire weekends - attendance policy is extremely strict for hourly employees - processes and policies are not fitting of a company post IPO as a lot of processes and policies have not been updated to modernize with not just the times but for the growing and changing situation of the company from startup to IPO and profitability. - doesn't seem like there's any initiative or plan with any short term foresight and everything is a reaction (which Emphasizes how out of touch leadership is and how there is a lack of communication between teams in decisions that impact others)

5.0
May 30, 2023

Great company

Recommend
CEO approval
Business Outlook

Pros

Attracts good working staff. Career progression

Cons

I really have nothing to complain about. Probably better communication between departments.

4.0
May 8, 2023

Working at BigCommerce

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great People to work with

Cons

A lot of Cold calling

Viewing 133 - 135 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.