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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
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Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

One of the most positive places I've worked. People are very supportive of each other and want to see you succeed. Employees are customer centric, and have a genuine desire to do the right thing for the merchants who use the platform. For people who love unraveling complexity, the challenge is right.

Cons

Information overload and challenges that come with working on legacy systems.

5.0
Jun 19, 2017

Eye On The Prize

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BigCommerce is truly a go big or go home atmosphere. We are very, very quickly growing startup in an industry that has already proven to be incredibly valuable (just check out Shopify's stock price and IPO history). Better yet, we hear from customers daily why they prefer us over our competition. That means the only thing we need to do now is continuing investing in what our customers love about us, amp up the visibility of it all and follow Brent, our fearless CEO, into the upper echelon of tech companies. A few benefits: - A testing atmosphere where no idea is too big, crazy or impossible. We have strong competitors, and we need the best minds in the game to help us compete. Do you have it? - Unlimited vacation << to keep that brain in tip top shape. Work hard. Vacation hard. - Smart as all heck people << Work with some of the best folks in the industry, including the up and comers you'll be real glad you met in your career now before they hit it big and stop responding to random emails (You'll be a friend then, sooo they will respond to you!). - Respect << Passionate? Good. Most of us are too, and want (no, need) to hear the opinions of others. One rule though: Have a negative opinion? Come to the table with a solution, other option or new idea. What you say matters, and affects how things get done. - Customer focus << These guys are our biggest advocates, and we are working diligently to get their brands more well known, not necessarily ours. We work in the background sometimes, but are endlessly rewarded for it by customers making more than $50M in annual revenue online. No joke.

Cons

Honestly, not everyone at the company "gets it." There can be a lot of project management, with execution falling to the same folks. That's changing though >> quickly. Upper management sees it, and is taking proactive steps to stop it in its tracks. Again, it's about respect, and listening to folks. Brent is a great example of this at the CEO level, and he has filled out his exec team to be leader on equal foot with him. It's a positive, smart place to be, even on the hardest of days. Plus, there' always RA who is a cheerleader in a CFO suit :) This turned in to a positive...whoops....

5.0
May 16, 2017

The grass is green

Recommend
CEO approval
Business Outlook

Pros

The people: smart, passionate, creative & caring The industry/space: getting to be a part of the commerce/retail evolution The work: having an impact, getting to solve problems associated with a growing company The benefits & perks: free drinks, great health insurance, open vacation, dry cleaning, car washes, the list goes on...

Cons

No shortage of ideas & opportunities to make a difference, if you have problems with prioritization, this is not the place for you. Things are ever-changing - you need to have an adaptive mindset.

Viewing 184 - 186 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.