The company is currently going through a period of huge growth, so is moving from a small biotech to a medium/large biotech and is experiencing all the usual teething problems associated with this- lots of new people and products but without the infrastructure or processes to properly support the growth mean that things can feel a bit chaotic and disorganised. Mentalities and behaviours are slowly changing however, and many of the new people are making great changes and helping to future-proof the organisation.