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      Birch Communications

      Acquired by Fusion Connect

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      Birch Communications reviews

      2.3

      22% would recommend to a friend

      (177 total reviews)

      Tony Tomae

      10% approve of CEO

      19% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      2.8

      Work/Life balance

      2.5

      Compensation and benefits

      2.3

      Culture & values

      2.2

      Career opportunities

      2.1

      Senior management

      Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      177 reviews
      1.0
      Oct 17, 2017

      You couldn't pay me enough to go back.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Majority of the people that work there are terrific.

      Cons

      C level executives are cut throat and down right mean and unprofessional. Frequent cursing at employees, belittling and talking down to are common place. If you are a "nice guy" in your management style you will never survive at Birch, the hostile environment will push you out the door quickly.

      1.0
      Apr 13, 2017

      just your average wanna be corporation.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      a light severance package and an opportunity to move on.

      Cons

      - direction is more erratic then a chicken with its head cut off - the only way to address anything is to implement more steps between entry level and leadership when you have an issue - talk about growth, improved products, and then push back and delay month in and month out - install rate on fiber is honestly about 25% - complete disconnect between the steps of the sales process. no communication between sales support, project management, implementation, and billing. - did not address bad reviews, improve customer service, and would then have monthly conference calls to tell employees how great birch is and how much better they are.

      1.0
      Apr 10, 2017

      Sales Team

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was told they were growing.

      Cons

      three months into position and direct sales force eliminated, out of position

      Viewing 28 - 30 of 177 Reviews
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      ReviewsBirch Communications reviews

      Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.