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Birch Communications

Acquired by Fusion Connect

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Birch Communications reviews

2.3

22% would recommend to a friend

(177 total reviews)

Tony Tomae

10% approve of CEO

19% positive business outlook

Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

177 reviews
1.0
Nov 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible work arrangement because upper management is clueless and will not keep up with your schedule because they are busy flying under the raider.

Cons

This is a private company that does what it wants with no accountability to no one. I witnessed fraudulent practices as well as overall unethical behaviors by those individuals you should be able to trust. If you decide to go that route be in free for your job because either the doors are going to close due to deceptive practices or just like elementary school someone might not like you and you will get your walking papers for no reason. It's just that serious.

1.0
Oct 28, 2015

Value Assurance Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mostly good people to work with.

Cons

Too many unhappy customers complaining of not getting what they ordered; stress was tremendous

2.0
Oct 5, 2015

Has Potential but needs structure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the employees are hard working, positive individuals and good potential with some of the newer leadership. There seems to be a recent turn in attitude at leadership levels in welcoming new ideas or bringing back things that worked well in the past with acquired companies like Cbeyond. That is the only reason I am giving them 2 stars instead of 1. Much to still prove.

Cons

Too many acquisitions and not enough time. Leadership views the ability to collapse the workforce of the acquired company or migrating customers into ICE within 90 days as success. The aftermath and what is left unfinished is overwhelming. Employees operate in a constant reactive mode.

Viewing 37 - 39 of 177 Reviews

Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.