Does Birch Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Birch Communications employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Birch Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Birch Communications?

22% of Birch Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birch Communications 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Birch Communications?

Manager (7) , Account Executive (4) , Account Manager (3) , Sales (3) , Sales Representative (3) , Customer Service (2) , Customer Service Representative (2) , Inside Sales Representative (2) , Sales Engineer (2) , Sales Manager (2) , Senior Manager (2) , Solutions Advisor (2) , Tier I Tech Support (2)

What are the pros of working at Birch Communications according to real employee reviews?

"That they are still Cbeyond employee's working there that have years and years of good service for the company and are great people." ((in 20 reviews)); "Benefits are great here as well." ((in 9 reviews)); "You can always count on your manager to help you out when you in need." ((in 7 reviews)); "Employees are nice." ((in 6 reviews)); "Amazing work environment." ((in 5 reviews))

What are the cons of working at Birch Communications according to real employee reviews?

"Upper management was disconnected from employees" ((in 7 reviews)); "More Training in some areas is definitely needed." ((in 6 reviews)); "I witnessed 3 large layoffs in my two year span." ((in 6 reviews)); "The company is unsuccessful because there is no consistent or intelligent plans from senior leadership." ((in 5 reviews)); "Poor communication and management control from ATL." ((in 5 reviews))

What are employees saying about Birch Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birch Communications layoffs and their outlook for job security at Birch Communications in 2026.

What are the top reviewed Birch Communications locations?

Atlanta , Macon , Emporia , Dallas , Denver , Las Vegas , Miami , Marietta , Reston , Kansas City , Louisville , Albuquerque , Austin , Los Angeles , Englewood , Seattle , Topeka , Locust Grove , Smyrna , Rockmart , Oakbrook Terrace , Miramar , Lexington-Fayette , Maco , Taft Southwest , North Atlanta

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Birch Communications

Acquired by Fusion Connect

Birch Communications reviews

2.3

22% would recommend to a friend

(177 total reviews)

Tony Tomae

10% approve of CEO

19% positive business outlook

Ratings by category

4.0

Diversity & inclusion

2.8

Work/Life balance

2.5

Compensation and benefits

2.3

Culture & values

2.2

Career opportunities

2.1

Senior management

Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Reviews by job title

177 reviews

4.0

Jan 4, 2018

Good People, Constant changes in Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team members. Good development environment.

Cons

Direction changes frequently from company.

4.0

Nov 30, 2017

Sales rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment could be better , love the people I work with and my compensation is good. If you cannot do good here it's you.....

Cons

You can get layed off due to acquisitions buy very seldom so people get fired

1.0

Nov 16, 2017

Sales Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people on the gound but management out of touch.

Cons

Poor communication and management control from ATL.

Viewing 115 - 117 of 177 Reviews

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Direct Support Professional

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Birch Communications

Birch Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good People, Constant changes in Company

Sales rep

Sales Engineer

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