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      Birch Communications

      Acquired by Fusion Connect

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      Birch Communications reviews

      2.3

      22% would recommend to a friend

      (177 total reviews)

      Tony Tomae

      10% approve of CEO

      19% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      2.8

      Work/Life balance

      2.5

      Compensation and benefits

      2.3

      Culture & values

      2.2

      Career opportunities

      2.1

      Senior management

      Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      177 reviews
      5.0
      Jan 26, 2015

      Great People, Good Work Life balance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is very friendly and helpful. I have understood what is expected of me since day one and how to fulfill those expectations. Great environment to work in. On-boarding process was streamlined and easy. I have had the opportunity to interact with employees up to C level and everyone has been nice, encouraging, and again, helpful.

      Cons

      Some confusion on correct processes or procedures (legacy Cbeyond vs Birch) but this is very minor in terms of overall organization.

      5.0
      Jan 23, 2015

      The BEST job I have EVER HAD & I played in the NFL

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      $100K+ First Year. Promoted 4x in first year and 5 months for simply hitting my bare quota consistently. I earned (4) 10% Raises in one year. TONS of growth and opportunity. GREAT work/Life balance. Run your own schedule most of the day EVERYDAY

      Cons

      People who get hired here, become lazy, complain, get fired, then bad mouth everybody and the company but NEVER blame themselves for their lack of productivity because THIS JOB IS SOOO EASY if you SIMPLY LOVE TO MAKE ALOT OF MONEY!

      1.0
      Jan 19, 2015

      I am a sales executive at birch and have been working for Cbeyond until it was recently acquired by Birch.

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only Pros that I can think about is the quality of the remaining employees of Cbeyond that still remain working there expecting things to improve after the disastrous acquisition.

      Cons

      So many to enumerate. Not competitive pricing, project coordinators lack of professionalism and follow up with sales execs, have lost multiple deals because of no follow up with clients and the way they keep us in the dark as far as the status o our installations. I have accepted a positions at another company and I'm seeing lots of my former Cbeyond colleagues doing the same. We used to have close to 70 sales reps at one time and now as Birch we're down to less that a dozen. See the best people leaving month after month. It's a total disaster!!!

      Viewing 145 - 147 of 177 Reviews
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      ReviewsBirch Communications reviews

      Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.