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Birch Communications

Acquired by Fusion Connect

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Birch Communications reviews

2.3

22% would recommend to a friend

(177 total reviews)

Tony Tomae

10% approve of CEO

19% positive business outlook

Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

177 reviews
1.0
Jan 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers. Management is knowledgeable. Training is non stop, which is good for sales newbies.

Cons

Micro management to the extreme, which actually could be good for recent college grads. Comp plan sucks. If you hit under 39% of sold revenue in any given month, you make NO commission. You talk about a buzzkill. Also, if you find a huge account with as little as 1 analog line with Birch, you have to split it with inside sales. 10% of the direct outside reps make ALL of the $.. Everyone else makes no commission. It is an impossible job. Prices are obscenely high. No sweet spot in the market, which is why so many fail and the door is a revolving one. Never a lead, and if there is an account a manager closed, it is put up as a prize to the one who sets most appts in an in house day. Those who win

3.0
Sep 21, 2015

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Pay is reasonable. Daily challeneges

Cons

Frustrating and negative customers, to many changes at once

Viewing 151 - 153 of 177 Reviews

Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.