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Birch Communications

Acquired by Fusion Connect

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Birch Communications reviews

2.3

22% would recommend to a friend

(177 total reviews)

Tony Tomae

10% approve of CEO

19% positive business outlook

Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

177 reviews
1.0
Oct 26, 2014

Best Career Move Was Leaving

Recommend
CEO approval
Business Outlook

Pros

Management was transparent about how they would treat the Cbeyond employees, making it easy to determine quickly that it was time to get the hell out.

Cons

Company spent no time trying to understand what they had acquired; assumed they knew best what they were doing and couldn't possibly learn anything from anyone there. Backwards from a technology perspective (likely don't even know about this site, or don't think potential hires use this new-fangled "inter-web"). Focused on cheap, and answering the phone quickly (not resolving issues quickly - would rather answer in 20 seconds, take call notes, and have someone else resolve the ticket later).

1.0
Oct 22, 2014

Former Cbeyonder, post acquisition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cbeyond was a great company to work for, however Birch did away with all that was good at Cbeyond.

Cons

After a mass exodus and hundreds of lay offs Birch isn't back filling any positions. Birch leadership has communicated very little to non-managers. Minor mistakes are used to terminate employees if they aren't well liked.

Viewing 160 - 162 of 177 Reviews

Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.