Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
avatar

Naveen Gupta

79% approve of CEO

74% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote is the only Pro.

Cons

Extremely transactional style of sales that does not put the customer first don’t believe all the lies in the reviews! Management is extremely toxic, and they hand out pips like candy instead of actually coaching. They lose some of the best talent due to their lack of leadership. If you’re a mid sales person with no ability to think for yourself than this is the place for you.

2.0
Oct 21, 2025

Scared of deadlines

Recommend
CEO approval
Business Outlook

Pros

The company has work from home flexibility for now but I'm sure it's not gonna last for long.

Cons

The managers are scared of their managers because of the deadlines. And they are not at all flexible for you. They will ask you to work late. They will ask you to work on weekends. Btw who sets a deadline for the next week after Diwali? People who don't care about their employees. Also they fired an entire team a week before Diwali. Who does that? People who don't care about their employees.

3.0
Oct 21, 2025

NA

Recommend
CEO approval
Business Outlook

Pros

Had good managers who would talk look after the employees

Cons

New manager are not employee centric

Viewing 79 - 81 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.