Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,245 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (42) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 118 reviews)); "Great people to work with" ((in 66 reviews)); "So happy I joined a great org and team!" ((in 56 reviews)); "Great benefits and 401K" ((in 43 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 40 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 37 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 33 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 12 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,226 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Oct 22, 2021

Great experience

Software developer

Recommend

CEO approval

Business Outlook

Pros

1) Very supportive managers and senior employees 2) Appreciation of good work 3) Highly competitive environment 4) Good work life balance 5) Seniors guide you well, helps you in clearing concepts and get the job done

Cons

No efforts for employee engagement and interaction with other teams

2.0

Oct 6, 2021

I wouldn't do this again

Account executive

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great The product works Customer support is actually really good

Cons

Management is pretty much nonexistent. Trying to communicate with leadership is impossible, rarely will they respond within 5 hours This is a company trying to sprint to a goal before ever laying the groundwork to get there They will sell you on culture and support for you to find out that on an employee basis neither are there. There is no coaching or training, bootcamp will not prepare you. Enablement does not have a single person with selling experience although they are the ones supposed to train you. Sales engineers act like they dont want to be there. Leaving them is even a pain and they dont release or actually process your separation for weeks, hold your 401K and leave you with access to salesforce for an entire week after leaving They will pretend they listen to employees but nothing ever comes from it. More meetings than any company ive experienced just to have a meeting Pay is horrible. No one makes quota, so you will essentially live off of base and they will insult you with how you can earn more.

1.0

Oct 6, 2021

Don't Work Here- Revolving door YOY!

Enterprise sales

Recommend

CEO approval

Business Outlook

Pros

Not any really. Warning. They go through a team and fire everyone after 12 months. 3-4 years in a row this is eveident. Products lacks lots of features compared to others. They have been black balled by Google and I found customers that were not confirming to Google reviews on Gating! This is bad.

Cons

Google BirdEye Gating and you will understand. Not an Enterprise product for multi locations. I had 3 VP of sales in a 18 month period. No support, no coaching and poor communications for remote employees.

Viewing 838 - 840 of 1,226 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Business Development Representative - Hybrid 3x/Week DFW

Customer Success Manager, Commercial

Birdeye

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Great experience

I wouldn't do this again

Don't Work Here- Revolving door YOY!

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