Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

- Strong design team - Strong marketing team - Ownership and autonomy are there if you want them - Open and communicative managers and upper managers

Cons

- Fast pace can leave people behind - Product is complex - Sometimes projects don't get the attention they deserve due to the pace of growth

5.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Birdeye is the perfect mix of amazing people, best-in-class products, and leadership that is committed to super positive company culture. Birdeye offers enormous opportunities for the employees to grow within the company and limitless resources to aid the teams in selling. implementing and managing the software. I am so excited to be a part of a company that I truly believe in.

Cons

Rapid growth and a pandemic create an ever-changing workplace landscape. Be prepared for change and open to making quick adjustments.

1.0
Aug 16, 2021

Your not in sales

Recommend
CEO approval
Business Outlook

Pros

Good people, stepping stone, not true SaaS

Cons

It's a call center that will never be SaaS awaiting a buy- out to that might never happen. Revolving door of constant new hire classes to hats don't make it past 9 months. Leads are "if's" instead of true warm leads. And that's all you call is if leads.

Viewing 853 - 855 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.