Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,245 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (42) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 124 reviews)); "Great people to work with" ((in 64 reviews)); "So happy I joined a great org and team!" ((in 60 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 48 reviews)); "Great benefits and 401K" ((in 40 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 36 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 13 reviews)); "2. Too much favoritism, because company went on to grow with some early employees that are now part of top level management." ((in 3 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Sep 15, 2020

good

Software engineer

Recommend

CEO approval

Business Outlook

Pros

good money, good culture and work

Cons

less security, less accountability, workload

1.0

Sep 4, 2020

Dead Bird Society (covid-19 edition)

Bdr

Recommend

CEO approval

Business Outlook

Pros

Snacks, culture, until covid-19, then because upper MGMT made massive mistakes they fired 70% of AE & BDR positions

Cons

Was moved to 3 different teams in 9 months with 2 different managers. All in some fisod of a promotional path. The constant change made me less productive & I was blamed. There are so many "bells & whistles" but when you have two owners who don't respect sales & outsource to India just to be preferential, your company is never going public, esp. as a marketing company.

Birdeye Response

5y

Thanks for taking the time to provide your feedback. While COVID presented many unexpected challenges in 2020 that required thoughtful decisions, I'm proud to say that those decisions helped the Birdeye family finish Q3 incredibly strong and we're already running fast out of the gate in Q4. We wish you nothing but the best in whatever your next adventure may be. - Brendan Stout, VP of Mid-Market Sales

5.0

Sep 2, 2020

Great Company

Client success manager

Recommend

CEO approval

Business Outlook

Pros

BirdEye has been a breath of fresh air. The employees from top to bottom are very engaged with making BirdEye the best possible company to work for and the best possible company for businesses to work with. BE is progressive and flexible.

Cons

So far, not any cons that are significant.

Birdeye Response

5y

Thanks for your positive review, and for being part of the nest! Great to hear that we are able to provide flexible and progressive environment. I am sure, we will continue to grow as a business and get even better together! - Vandana Agarwal, Director, Global Onboarding

Viewing 925 - 927 of 1,226 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Business Development Representative - Hybrid 3x/Week DFW

Customer Success Manager, Commercial

Birdeye

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good

Dead Bird Society (covid-19 edition)

Great Company

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