Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
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Naveen Gupta

79% approve of CEO

74% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Oct 14, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

A leader in the AI field and a company that is committed to making a difference in the world and in the industry to help the business across the globe. Passionate leadership. The employees are energetic and believe in the common mission. The Foundation provides employees with a chance to give back to the community. The company cares for its employees with little things like free snacks and sodas etc and bigger things like creating nice workplaces in convenient locations. Customers love the technology and the company and it is always nice to work for a place that when you mention it in conversation people say that they have had good experiences with your company.

Cons

If it is possible, the emphasis is a bit too much on the customer. There needs to also be a focus on creating internal processes and procedures that will support the desired growth.

5.0
Oct 14, 2025

Passionate innovators!

Recommend
CEO approval
Business Outlook

Pros

Passion for customer success whets the appetite, but focus on innovation keeps me here, learn a lot.

Cons

long hours but not hectic

5.0
Oct 14, 2025

Great place to be

Recommend
CEO approval
Business Outlook

Pros

Focus on people, AI technology, growth and family Spirit!

Cons

Can be hectic at times but you will enjoy working here

Viewing 91 - 93 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.