Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,245 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (42) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 120 reviews)); "Great people to work with" ((in 68 reviews)); "So happy I joined a great org and team!" ((in 59 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 46 reviews)); "Great benefits and 401K" ((in 43 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 36 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 12 reviews)); "No job security in the not tech roles" ((in 9 reviews)); "2. Too much favoritism, because company went on to grow with some early employees that are now part of top level management." ((in 3 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Aug 16, 2024

Amazing leadership at every level

Senior onboarding manager

Recommend

CEO approval

Business Outlook

Pros

I’m currently working at Birdeye, and I’m loving every moment of it! The environment is dynamic and supportive, and I’m constantly learning and growing. The leadership team is approachable and truly invested in our professional development. We’re equipped with innovative tools that not only enhance our customers’ experiences but also make our jobs more fulfilling. It’s exciting to be part of a company that is consistently pushing the boundaries of what’s possible in online reputation management. I’m proud to be a part of the Birdeye team and highly recommend it to anyone looking for a rewarding career!

Cons

It's been 2 years and everything has been perfect.

5.0

Aug 16, 2024

Great Place to work, great leadership

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

I feel more at home, more comfortable, more in control, and more supported than I ever have before." “Birdeye genuinely cares for your growth, both professionally and personally. "I have been here for 2 years now, and I have not heard any grumbling about management or the company or even the co-workers

Cons

Everything has been fine and no such issues

5.0

Aug 16, 2024

Empowering Work Environment with Endless Opportunities for Growth

Senior implementation specialist

Recommend

CEO approval

Business Outlook

Pros

They are committed to helping employees succeed and grow within the company. The company is at the forefront of its industry, which makes the work all the more exciting. The team is diverse, and everyone’s contributions are respected and appreciated. The camaraderie among colleagues is exceptional. Everyone is approachable, and there’s a real sense of community that makes collaboration seamless and enjoyable.

Cons

In last two Years I have not seen any cons.

Viewing 982 - 984 of 1,226 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Customer Success Manager, Commercial

Business Development Representative - Hybrid 3x/Week DFW

Birdeye

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Amazing leadership at every level

Great Place to work, great leadership

Empowering Work Environment with Endless Opportunities for Growth

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