Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 123 reviews)); "Great people to work with" ((in 66 reviews)); "So happy I joined a great org and team!" ((in 58 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 45 reviews)); "Great benefits and 401K" ((in 44 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 37 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 10 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

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Birdeye

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 30, 2019

Fortunate to be working at BirdEye

Technical support

Recommend

CEO approval

Business Outlook

Pros

- Company cares about the employees - Company focuses a lot on the culture and employee happiness - The work is very satisfying and at times technical in nature - The employees here truly care about the customers

Cons

It's a very healthy company, can't think of any

Birdeye Response

Thank you for your feedback and glad to know that you are enjoying working at BirdEye! Each one of us takes exceptional pride in being so customer centric and innovative that we are the #1 company in reputation management. Thank you for making it possible!

5.0

Apr 29, 2019

I love my job

Sales account executive

Recommend

CEO approval

Business Outlook

Pros

BirdEye is doing things that no one else in customer experience industry, and the work itself is really cool. Compensation is reasonable. Coworkers are almost all highly competent and very helpful.

Cons

In order to be successful here, you gotta be a hunter.

5.0

Apr 29, 2019

Great environment and cutting edge technology

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Fast-paced work environment; a lot to learn. Working on some cutting edge technology. The culture is open and supportive with good collaboration. Most of the people are open to hear feedback.

Cons

Unless you live close to the office, commute and traffic could be an issue like for any other company in Gurgaon.

Viewing 1015 - 1017 of 1,225 Reviews

Jobs at Birdeye

Principal Designer, Website & Digital Experience

Business Development Representative - Hybrid 3x/Week DFW

Dallas, TX

View job

Commercial Account Executive

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