Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,245 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (42) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 120 reviews)); "So happy I joined a great org and team!" ((in 65 reviews)); "Great people to work with" ((in 62 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 45 reviews)); "Great benefits and 401K" ((in 44 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 37 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 14 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

4.0

May 15, 2024

Good place to work

Software backend engineer

Recommend

CEO approval

Business Outlook

Pros

Exposure to new tech. On-time salary. Work from home.

Cons

No internal hike and promotion. Internal manager politics. Sometimes you need to work overnight.

5.0

May 1, 2024

This has been the best time spent in my career so far

Manager - channel implementation

Recommend

CEO approval

Business Outlook

Pros

Fast paced work environment Company trusts in it's employees Professional exposure that you get at Birdeye Awesome Birdeye customers and channel partners to work with

Cons

none at this time to be honest

5.0

Apr 22, 2024

Empowering Growth and Innovation: A Senior Implementation Specialist's Birdeye Journey

Sr implementation specialist

Recommend

CEO approval

Business Outlook

Pros

As a Senior Implementation Specialist, I've had the opportunity to work on impactful projects that directly contribute to our clients' success. Birdeye's platform is cutting-edge, and being able to help businesses leverage it effectively is incredibly rewarding. The work is challenging yet fulfilling. Birdeye understands the importance of work-life balance. While the work can be demanding at times, the company promotes flexibility and understands that employees have lives outside of work. This flexibility has been invaluable to me, allowing me to maintain a healthy balance between work and personal life. One of the standout aspects of Birdeye is its commitment to innovation. The company is constantly evolving and adapting to industry trends. It's exciting to be part of a company that is at the forefront of revolutionizing the way businesses manage customer experiences.

Cons

While Birdeye offers horizontal growth through skill development, vertical advancement within specific roles or departments can be slower or less clearly defined.

Viewing 1015 - 1017 of 1,226 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Customer Success Manager, Commercial

Business Development Representative - Hybrid 3x/Week DFW

Birdeye

Birdeye reviews

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Good place to work

This has been the best time spent in my career so far

Empowering Growth and Innovation: A Senior Implementation Specialist's Birdeye Journey

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