Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 121 reviews)); "Great people to work with" ((in 65 reviews)); "So happy I joined a great org and team!" ((in 62 reviews)); "Great benefits and 401K" ((in 46 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 42 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 13 reviews)); "2. Too much favoritism, because company went on to grow with some early employees that are now part of top level management." ((in 3 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Apr 6, 2018

Better than I could have ever expected

Sales manager

Recommend

CEO approval

Business Outlook

Pros

The most fun I've ever had at work. I know it's a cliche, but I cant wait to go to work in the morning. Fast paced work environment where your work matters. Excellent management, the best I've ever worked for. Opportunity to make a lot of money, but also feel fulfilled.

Cons

Nothing major, office is growing quickly and it's a little cramped, but we are moving to a bigger office in a few months.

5.0

Apr 4, 2018

Great opportunity for enhancing your skills

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Flexible timings - Good pay -meetings on regular basis to cater interests of employees -you will get to work with really smart people and get motivated -a week training to introduce and make you understand the purpose and business of your organization(really helpful) -regular team outings

Cons

I did not find any negative thing about this company or its culture.

1.0

Mar 29, 2018

What a Joke

Account executive

Recommend

CEO approval

Business Outlook

Pros

Mac hardware, decent office view from a nice building in the DTC. Not much else that I can think of.

Cons

CEO doesn’t know what he is doing and is reactive versus strategic about his vision. Entire enterprise sales team has left because of the CEO, and they now consider themselves an SMB product because of this. Go-to-market strategy for social publishing was the worst I’ve ever witnessed. The product doesn’t even work, no instagram functionality, and the marketing department uses the same stock photo for all posts. Not very engaging... I feel very bad for people that still work in sales at BirdEye.

Viewing 1126 - 1128 of 1,225 Reviews

Jobs at Birdeye

Principal Designer, Website & Digital Experience

Commercial Account Executive

Customer Success Manager, Enterprise

Enterprise Business Development Representative

Birdeye

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Better than I could have ever expected

Great opportunity for enhancing your skills

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