Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 120 reviews)); "Great people to work with" ((in 64 reviews)); "So happy I joined a great org and team!" ((in 57 reviews)); "Great benefits and 401K" ((in 47 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 46 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 37 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 34 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 14 reviews)); "No career advancement or growth due to said favoritism" ((in 4 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

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Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Dec 20, 2017

#Birdnest = Engaging place to learn and grow!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work! The leadership team is focused on not only our product, but creating a cool culture. There are a ton of interesting problems to solve and places to impact the business with endless opportunities for growth. Our teams are close and there's truly an open door policy, even to our Execs. If you want to have a voice that counts, this is the place for you. Free lunches, stocked kitchens, team outings, fantastic benefits!

Cons

BirdEye is not for the weak hearted, we work hard and like being a part any startup, there are times you're pushed to your limits. If you like clearly defined processes, it's not the right fit. We move fast and it's expected that every employee can too! (P.S. It's worth it)

5.0

Dec 18, 2017

A great opportunity here

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

BirdEye is the clear leader in its space. The platform is comprehensive, there is a robust integration strategy and the product delivers clear ROI. Sales Leadership and the CEO have established a winning culture with very good work/life balance. Whether you are starting out as an SDR or are a seasoned enterprise rep, BirdEye is a great place to make good money and even have some fun.

Cons

BirdEye is growing fast, so there are some minor growing pains that you'd expect from any pre-IPO rapid grower.

5.0

Dec 12, 2017

Just like working with family!

Retention

Recommend

CEO approval

Business Outlook

Pros

Work life balance, career advancement, easy-going team members, great software solutions

Cons

Our focus is customer happiness which isn’t a CON, but clients can be temperamental and sometimes difficult, Hand holding clients, software changes quickly

Viewing 1147 - 1149 of 1,225 Reviews

Jobs at Birdeye

Business Development Representative - Hybrid 3x/Week DFW

Dallas, TX

View job

Birdeye

Birdeye reviews

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Reviews by job title

#Birdnest = Engaging place to learn and grow!

A great opportunity here

Just like working with family!

Jobs at Birdeye

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