Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 18, 2017
Recommend
CEO approval
Business Outlook

Pros

- Very fast growth - A few great people to learn from - Huge Salary I joined from failed ecommerce startup at salary hike of 150% but realized it is mistake to run after money.

Cons

- No work life balance. You have to work on weekends and on national holidays - Even after all this work, there is very little appreciation - Many times employees are scolded by management to make fun of us. - Giving high salary is always used as a reason to make sure you work on weekends and many times you work 2-3 days continuously. People in top management in India are so incompetent and are just trying to survive in the hope of a buyout. The HR keeps track of the average number of hours spent in the office by each employee and shares it publicly.

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Birdeye Response
8y
Thank you for your feedback. As you point out, we're growing very fast, which is good news, but it creates a challenge that we're not able to hire top talent at the same pace to support our customer growth, resulting in higher workload for the entire company (incl. engineering). We appreciate your hard work - its you and 170+ employees that are making 20,000+ BirdEye customers happy everyday. Our leadership team is committed to creating a respectful and fun environment for all employees. Per your suggestion, I'd love to sit down 1:1 with you to discuss ideas - please coordinate through Annie (annie@birdeye.com). Naveen
5.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

If you want to challenge yourself, extend beyond your comfort zone to grow professionally, BirdEye is the place to be. Very dynamic, fast paced and yet a supporting family-like-culture where members from different teams/profiles/locations are always happy to help. You'd get loads to learn, own and execute; essentially to prove your mettle. A place where the objectivity and crisp thought process will be appreciated as opposed to the subjective globally accepted gyan.

Cons

Cannot call it a downside or a con, but at times, things change pretty frequently. That being said, that's how fast paced agile teams work after all.

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Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.