Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Apr 7, 2022

Joining the Sales Org? Beware.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Company-paid healthcare - Unlimited PTO, ERGs, and great teammates - Quarterly Sales meetups for remote employees - Promotions and President Club Travel for top sellers - Remote opportunities - Great areas to take ownership + make an impact - Market leader, great product, and simple story positioning - Easy to sell SaaS product - All Enablement and RevOps have sales and customer success experience

Cons

- Turnover is a HUGE problem - Burnout will hit hard and fast so be prepared for that - Change management is felt by all - EVERYONE in leadership needs training and given a PR script before communicating to the rest of the company - Sales leaders come in from other companies and change processes without knowing the internal sales methodology - Top sellers are stuck on the sales team regardless of career goals and aspirations - poor work-life balance + leadership doesn't understand boundaries - Managers in all segments play favorites - even the VPs - and give different requirements based on that because they have "an understanding with X"

5.0
Jan 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Great leadership, great product and super great culture. Care for employees in this post COVID environment and you get to work with a lot of great minds. So happy I joined a great org and team!

Cons

Common challenges of a high growth company in growing pains but the company is striving to keep a strong culture and WL balance. Work smart not hard.

5.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Thorough training Supportive team Flexible schedule Family-first company culture Positive, encouraging leadership

Cons

Birdeye is growing so quickly that the environment is very fast paced. Not necessarily a con, but a good Birdeye employee will be able to multi-task, take last-minute requests, and work quickly.

Viewing 154 - 156 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.