Birdeye reviews

When I first started, pr-covid, the culture was great. I was so proud to work at Birdeye. The company as a whole was completely unorganized, yes, but the culture was so great that it wasn't a factor at the time. After covid, things totally changed. They put over half the company on furlough, and only brought back a handful. It's a miracle this company is still operating. In sales, you should expect a lot of change, but the changes happening were nowhere near positive for the company or the employees. By far the last 6 months were the worst. I had 4 different managers, 5 different quotas, and was moved to 3 different positions, not by choice. I held back looking for another career path because there was a manager spot open that I applied for. After being with the company for so long, I expected to be at least given the opportunity. Instead, they hired an outside manager with almost no sales experience who didn't even know what Birdeye was. The employees under this manager even agreed that sales advice from him was not to be taken seriously. The only people excelling are the ones who keep their head down and learn how to sell Birdeye on their own. When I first started, I was told I would only be in my role for a year tops. After 3 years I left the company in the same job title as when I started. Zero loyalty.

They only hire people that are top producers from other companies. The only problem is that they bring the best from other companies and tell them they’ll make 6 figure incomes but in reality you’ll struggle to hit quota like everyone else. This place is like a revolving door and has people leaving every few weeks. They tell you in the interview that most of the team hits quota but in reality only a small amount of the people here hit quota. Don’t expect to make 6 figures unless you’re on inbound phone calls. Everyone else gets crappy leads and has a high quota.