Bitdeer reviews

3.8

81% would recommend to a friend

(37 total reviews)

Jihan Wu

100% approve of CEO

62% positive business outlook

Bitdeer has an employee rating of 3.8 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bitdeer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

37 reviews
5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

-Well structured onboarding process -Supportive and knowledgeable team with clear guidance -Good exposure to the workflow( on Zendesk-well defined ticketing system, tools and KYC compliance) -Understood the accuracy and attention to detail in maintaining the work standards -Fast-paced environment that helps improve problem solving and communication skills -Role has helped me gain industry specific knowledge and improve my customer handling skills

Cons

Nothing to add at this stage, as I am still learning and understanding the processes.

4.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The company offers a friendly and supportive environment with good learning opportunities and electrical and data centre operations. Colleagues and management are approachable, and there are chances to gain hand-on experience across different departments.

Cons

Need more structured learning or skill development session.

4.0
Dec 1, 2025

Decent growth, needs clearer direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

> listed on NASDAQ, ESOP for even employees with more junior experience > big expansion over the last few years in new business units, despite global economic growth > insurance benefits are exceptional at the moment - specialist coverage, GP and telemedicine, travel insurance for business trips, dependents are covered. A rarity in this day and age > young team that is quite driven. my department is generally helpful and I can learn from them > a lot of other benefits that isn't factored into base pay e.g. holiday allowance, health allowance > cross functional and corporate teams are quite supportive and helpful e.g. finance, HR, admin

Cons

> lack of structure in terms of job grading structure. There's no consistency in job titles > no clarity in pay structure or pay equity > some teams seem to have it easier than others (e.g. work from home, shorter working hours) > performance management lacks KPIs and goal setting > lack of transparency e.g. when senior management leaves the company

Viewing 7 - 9 of 37 Reviews

Glassdoor has 38 Bitdeer reviews submitted anonymously by Bitdeer employees. Read employee reviews and ratings on Glassdoor to decide if Bitdeer is right for you.