Bitwarden reviews

4.0

72% would recommend to a friend

(39 total reviews)
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Michael Crandell

80% approve of CEO

68% positive business outlook

Bitwarden has an employee rating of 4.0 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bitwarden employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

39 reviews
1.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

-Amazing product. -Culture outside of the sales team is great. -Company outside of the sales team does embody good values as does the product. -Healthy work/life balance instituted throughout aside from the sales team.

Cons

The CRO is a massive bully that permeated a very toxic culture on the sales team. They were granted an immense amount of power when they came onboard and have utilized that power to an unchecked degree. They have chased out multiple quality managers (I had 3 in one calendar year, and it took almost 6 months to hire a replacement) and a soon to be exodus of at least 3 other AE's. Reporting incidents to HR is futile and will only lead to punishment. The higher ups have given them carte blanche to throw any amount of weight around with zero repercussions. The following is a list of examples: -Will repeatedly threaten your job, often times over trivial manners. As well as do this in front of other individuals. Numerous citations of "uncomfortable conversations". -The cultural slogan for Bitwarden is GRIT (Gratitude, Responsibility, Inclusion, and Transparency). The CRO embodies none of these qualities. -We took a mandatory CA state harassment training seminar that was very in depth. There was an entire section devoted to workplace bullying. The CRO violated every facet detailed in the workplace bullying trainings. Yet, nothing is ever done to address it. -Heavily discourages utilizing PTO. Also emphasized the importance of family, yet would frown upon taking any time for maternity leave as you get removed from the pipeline rotation. Numerous times a team member would have a child, and then be expected to be back on Monday or else chastised. -The same behaviors are displayed during in person meet ups. Yelling, screaming, intimidation over very obscure items. -Brought in new hires making significant higher levels of compensation for the same job title. 30-40% higher then those that have been there multiple years. They then chastised the team for discussing said compensation levels. -Did a major disservice to the reps with their compensation plan. In one instance, due to the structure and unbalanced compensations for new hires, there is a new hire getting paid more to bring in less revenue compared to a top performer. -After making a second manager quit, his first meeting overseeing the team he remarked "if any of you think I'm a jerk, we can have a private conversation and I can tell you why you're wrong." -Too emotional and petty to have as much unchecked power as they do. -A manager upon leaving declined to speak negatively on the record against the CRO citing fears of retaliation that would negatively impact their career. This was further evidence of the limitless amounts of power granted. -Enjoys mocking/laughing/flaunting his powers with phrases like "You can do anything you want your last day here at Bitwarden."

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Bitwarden Response
1y
Thank you for your feedback. We're sorry to hear about your experience. We work to create a positive and productive culture throughout the organization and welcome feedback on where we can improve as we continue to grow. -Bitwarden People Ops
5.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Creative and talented team, lots of opportunities for growth.

Cons

If you don't do well with requiring a bit of autonomy and self-learning, you might find it difficult, not really a con.

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Bitwarden Response
1y
Thanks for taking the time to share your feedback! -Bitwarden People Ops
5.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Growing company and great velocity

Cons

Leadership alignment need work and vision for products

Viewing 7 - 9 of 39 Reviews

Glassdoor has 45 Bitwarden reviews submitted anonymously by Bitwarden employees. Read employee reviews and ratings on Glassdoor to decide if Bitwarden is right for you.