Does Black Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Black Box employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Black Box. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Black Box?

37% of Black Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Black Box 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Black Box?

Project Manager (28) , Account Manager (20) , Sales (17) , Project Coordinator (12) , Technician (12) , Network Technician (11) , Manager (9) , Network Engineer (9) , Intern (8) , Sales Manager (8) , Resource Coordinator (7) , Account Executive (6) , Analyst (6) , Program Manager (6) , Senior Associate (6)

What are the pros of working at Black Box according to real employee reviews?

"Some great people and leaders" ((in 59 reviews)); "Good benefits with more than ample PTO for full time employees." ((in 33 reviews)); "Work life balance is good" ((in 27 reviews)); "Work from Home and flexible" ((in 12 reviews)); "It is a multitasking, challenging work environment." ((in 11 reviews))

What are the cons of working at Black Box according to real employee reviews?

"The management was poor and a few other things" ((in 51 reviews)); "No leadership, no raises, dirty work conditions" ((in 21 reviews)); "Middle to upper management is hired based on relationships, not qualifications, and it clearly shows." ((in 16 reviews)); "No raise in 7 years, make 20% less than 10 years ago." ((in 15 reviews)); "No training ... many people don't know how to do their job and count on others to do it for them." ((in 11 reviews))

What are employees saying about Black Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Black Box layoffs and their outlook for job security at Black Box in 2026.

What are the top reviewed Black Box locations?

Pittsburgh , Lawrence , Austin , Dallas , Murfreesboro , Maple Grove , Phoenix , Nashville , New York , Plano , Houston , Chandler , Chicago , Charlotte , Los Angeles , Amityville , Washington , Winston-Salem , New Albany , San Jose , Denver , Seattle , Jacksonville , Irving , Minneapolis , Minnetonka , Cleveland , Columbus , Blue Bell , Miami

Black Box reviews

2.9

37% would recommend to a friend

(677 total reviews)

Sanjeev Verma

40% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Black Box has an employee rating of 2.9 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Black Box employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

677 reviews

5.0

Jan 31, 2022

Great Place to Work

Director of sales, latin america

Recommend

CEO approval

Business Outlook

Pros

One of the best things Black Box have is their people. I've been with the company 28 years and this is a fact. It's a pleasure to work with such professionals.

Cons

Sometimes we want to do more than our resources allow us to do. However the company keeps changing allowing for new growth.

3.0

Jan 31, 2022

Not bad but not great

Resource coordinator

Recommend

CEO approval

Business Outlook

Pros

Lots of people work from home. (I don't, but I like the office) The job is not difficult. Management is good about backing you up against customers

Cons

There are not enough technicians to schedule, and sometimes our site used to search for other resources is out of date or is pretty limited. Communication is all over the place. Some aspects are great while others you never hear back. How smoothly things go will depend on your team and if you have resources you can schedule for your cases. There is too much work to get done and not enough people or time to get it done.

5.0

Jan 31, 2022

Solid Company

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great environment, kind people, wonderful work culture, and lots of earning potential.

Cons

Lots of information, but if you pay attention you will understand it.

Viewing 304 - 306 of 677 Reviews

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Jobs at Black Box

Field Support Technician- TOT

Field Support Technician- TOT

Black Box

Black Box reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Place to Work

Not bad but not great

Solid Company

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Jobs at Black Box