Does Black Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Black Box employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Black Box. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Black Box?

40% of Black Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Black Box 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Black Box?

Project Manager (28) , Account Manager (19) , Sales (17) , Project Coordinator (12) , Technician (12) , Network Technician (11) , Manager (9) , Network Engineer (9) , Intern (8) , Sales Manager (8) , Resource Coordinator (7) , Account Executive (6) , Analyst (6) , Program Manager (6) , Senior Associate (6)

What are the pros of working at Black Box according to real employee reviews?

"Some great people and leaders" ((in 55 reviews)); "Work life balance is good" ((in 28 reviews)); "Good benefits with more than ample PTO for full time employees." ((in 27 reviews)); "I found that the company treated me very fairly and the pay was good." ((in 20 reviews)); "Work from Home and flexible" ((in 14 reviews))

What are the cons of working at Black Box according to real employee reviews?

"The management was poor and a few other things" ((in 53 reviews)); "No leadership, no raises, dirty work conditions" ((in 21 reviews)); "Middle to upper management is hired based on relationships, not qualifications, and it clearly shows." ((in 13 reviews)); "No training ... many people don't know how to do their job and count on others to do it for them." ((in 10 reviews)); "No resources, no support, awful senior management has no understanding of modern management styles and seem to lack any understanding of business." ((in 8 reviews))

What are employees saying about Black Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Black Box layoffs and their outlook for job security at Black Box in 2026.

What are the top reviewed Black Box locations?

Pittsburgh , Lawrence , Austin , Dallas , Murfreesboro , Maple Grove , Phoenix , Nashville , New York , Houston , Chandler , Plano , Chicago , Charlotte , Los Angeles , Amityville , Washington , Winston-Salem , New Albany , San Jose , Denver , Seattle , Jacksonville , Irving , Minneapolis , Minnetonka , Cleveland , Columbus , Blue Bell , Miami

Black Box reviews

3.0

40% would recommend to a friend

(675 total reviews)

Sanjeev Verma

42% approve of CEO

40% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.4

Senior management

Black Box has an employee rating of 3.0 out of 5 stars, based on 675 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Black Box employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

675 reviews

2.0

Mar 4, 2021

Toxic Environment

Marketing

Recommend

CEO approval

Business Outlook

Pros

I had a short commute

Cons

We churned through 3 department managers in less than a year. Work environment and expectations were constantly changing. The senior manager of our division was a hot head who berated several employees. Needless to say, this was a short-lived job for me,

Black Box Response

5y

Thanks for taking the time to provide your feedback. While I'm not familiar with the specific situation you describe, I know that having several leaders in a short period of time can cause uncertainty and disruption. We are very focused on our leadership development, which includes understanding the importance of setting clear expectations and providing continual feedback. If you would be willing, I would be happy to talk with you directly about your experience with Black Box so I can better understand. I wish you the best in your future and thanks again for taking the time to provide your feedback.

1.0

Feb 24, 2021

Without a doubt: the worst

Inside account manager

Recommend

CEO approval

Business Outlook

Pros

Some very knowledgeable staff, nothing else

Cons

Resources are scarce so not having a sales engineer available to work with you can delay your providing quotes to the customer - which in some cases will make you miss out on business because you're too slow. Commission pay-out depends on install which you don't control and projects can be months before completion. Commission is calculated based on margin, not gross sale. Your only opportunity to negotiate with the customer is to kill your margin.

Black Box Response

5y

Thank you for taking the time to provide your review. The good news is that we are growing, even through a pandemic year. With that comes a need to hire and we are aggressively looking for top talent, importantly in sales engineering, to support our growing business. Our team members are definitely our most important assets, without them we would not have an organization to support our customers and their business needs. We continually look at our commission plans to ensure they are competitive and that they are incentivizing our Sales team. Thanks again for your feedback and I wish you the best.

3.0

Feb 23, 2021

Room for improvement

Supply chain

Recommend

CEO approval

Business Outlook

Pros

Some very loyal and capable people work here.

Cons

Team is slowly being replaced by parent company team from India.

Black Box Response

5y

Thank you for taking the time to provide your feedback. As we have let all of our team members know, our vision is to become a truly global company, which includes the globalization of many functions so that we can have 24 hour operations, increasing the level of service to our customers around the world. Our goal is to hire the best talent, regardless of geography, but you are correct, it does require a balance. Thanks again for the feedback!

Viewing 97 - 99 of 675 Reviews

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Black Box reviews

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Toxic Environment

Without a doubt: the worst

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