Black Box reviews

Low pay, no raises, no direction from upper management, they stand in their own way of being successful. Their business model inhibits them from being successful, not promotes it. Their focus has become following policies and procedures, not customer service and making a profit. They are a bloated organization where the support staff is more important than the actual field personnel that generate revenue. Stay away from this company, far far away.

10% pay cut - 2 lay offs- then cut hrs. Because their #s weren't met. Was underpaid to begin with. Try laying off the union workers in the office that belong on the street working. Or how about upper management who I could do circles around. Not one person in that building could do my job as well as I could. 9 long years at the same desk with no where to go!