Does Black Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Black Box employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Black Box. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Black Box?

37% of Black Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Black Box 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Black Box?

Project Manager (28) , Account Manager (19) , Sales (17) , Project Coordinator (12) , Technician (12) , Network Technician (11) , Manager (9) , Network Engineer (9) , Intern (8) , Sales Manager (8) , Resource Coordinator (7) , Account Executive (6) , Analyst (6) , Program Manager (6) , Senior Associate (6)

What are the pros of working at Black Box according to real employee reviews?

"Some great people and leaders" ((in 61 reviews)); "Good benefits with more than ample PTO for full time employees." ((in 33 reviews)); "Work life balance is good" ((in 31 reviews)); "I found that the company treated me very fairly and the pay was good." ((in 19 reviews)); "Good work culture" ((in 12 reviews))

What are the cons of working at Black Box according to real employee reviews?

"The management was poor and a few other things" ((in 56 reviews)); "Middle to upper management is hired based on relationships, not qualifications, and it clearly shows." ((in 15 reviews)); "No raises, no bonus, human resources is an absolute joke." ((in 15 reviews)); "No training ... many people don't know how to do their job and count on others to do it for them." ((in 9 reviews)); "annul layoffs are common place." ((in 9 reviews))

What are employees saying about Black Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Black Box layoffs and their outlook for job security at Black Box in 2026.

What are the top reviewed Black Box locations?

Pittsburgh , Lawrence , Austin , Dallas , Murfreesboro , Maple Grove , Phoenix , Nashville , New York , Houston , Chandler , Plano , Chicago , Charlotte , Los Angeles , Amityville , Washington , Winston-Salem , New Albany , San Jose , Denver , Seattle , Jacksonville , Irving , Minneapolis , Minnetonka , Cleveland , Columbus , Blue Bell , Miami

Black Box reviews

2.9

37% would recommend to a friend

(675 total reviews)

Sanjeev Verma

40% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (675 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Black Box has an employee rating of 2.9 out of 5 stars, based on 675 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Black Box employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

675 reviews

3.0

Oct 6, 2013

BBNS (Norstan) Lots of good, plenty of bad

Voice services senior field technician

Recommend

CEO approval

Business Outlook

Pros

Wonderful tech support engineers, decent health care, long term insurance, vacation, great coworkers, home office, great customers, plenty of travel, fair branch manager. Actually, I love my job, it is interesting and very satisfying.

Cons

No raise in 7 years, make 20% less than 10 years ago. Poor 401K match. Old outdated employee laptops. Complete lack of training on new products or software releases. BBNS unintegrated entities competing against us for opportunities, but our labor rates not even remotely competitive with other independent or BBNS entities. No local or statewide advertising of our branch, although unintegrated BBNS advertise. Lousy car allowance with Runzheimer, I'm actually subsidizing my work travel. Unable to carry over any vacation.

1.0

Sep 17, 2013

Bad environment, no work/life balance, poor place to work

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Unless you are desperate for a paycheck pass on this one

Cons

Very poor work environment. Nobody is happy, managers are micro-managing and care more about the exact hours you put in opposed to the work you get done. No flexibility for an employee with kids (sick kids/daycare pickup). It's a tense place to be and management doesn't care about your future or helping you succeed.

3.0

Jul 22, 2013

High pressure job from upper management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, compensation and team spirit.

Cons

Under constant pressure to "make your numbers".

Viewing 199 - 201 of 675 Reviews

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Black Box

Black Box reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

BBNS (Norstan) Lots of good, plenty of bad

Bad environment, no work/life balance, poor place to work

High pressure job from upper management.

Top companies for "Compensation and Benefits" near you

Jobs at Black Box