Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Well documented SOPs, consistent pay scales

Cons

Not what it used to be, can't support turnover levels.

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Blackbaud Response
4mo
Thank you for sharing your experience and for recognizing the value of our well‑documented SOPs and consistent pay practices. We appreciate that feedback. We recognize that growth, change, and turnover can challenge teams in different ways, and we remain focused on strengthening our operations, supporting our people, and ensuring leaders are equipped to guide teams through evolving business needs. Feedback like this helps inform how we continue to adapt while staying true to our values and commitment to our employees and customers.
2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Uh... My direct manager was cool I guess

Cons

Management is unbelievably short sighted. Constant layoff threats. Zero organization. One of the least efficient companies I've ever worked at

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Blackbaud Response
4mo
Thank you for taking the time to share your perspective and for acknowledging the positive relationship with your direct manager. We appreciate that feedback. We remain committed to strengthening alignment, improving operational effectiveness, and supporting leaders and teams through clear communication, accountability, and continuous improvement. Feedback like this helps us reflect and reinforces the importance of staying focused on our values while evolving to meet the needs of our business and people.
4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my colleagues are great. My boss is great. Work life balance is amazing. Strong PTO.

Cons

Salary is fine, promotions are almost non-existent. Lay offs are frequent. Not sure the company is headed in a great direction.

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Blackbaud Response
4mo
We’re so glad to hear you’ve had a positive experience with your colleagues and leader. We work hard to foster a supportive environment where people can thrive, maintain a healthy work–life balance, and take advantage of strong PTO benefits. We understand that career growth and organizational stability are important. While experiences can vary, we’re continuously evolving our talent processes and long‑term strategy to create more opportunities and clarity for employees. Feedback like yours helps us understand where we can continue improving.
Viewing 31 - 33 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.