Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 12, 2026

Good work/life balance but low job security

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance Good direct managers

Cons

Low job security Company direction (outsourcing) Mediocre benefits

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Blackbaud Response
3w
Thank you for sharing your feedback. We’re glad to hear that your experience has included strong work/life balance and supportive direct managers—creating an environment where people feel supported and able to prioritize both their work and personal lives is something we care deeply about. We also recognize that experiences can vary, and we appreciate you sharing your perspective around job security, company direction, and benefits. Feedback like this is important in helping shape how people view their experience. At Blackbaud, we’re proud of our purpose-driven culture and the supportive teams that make an impact together, and we value all feedback as part of that ongoing journey.
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Blackbaud has a great culture and they do a great job of hiring the right people

Cons

They are not developing the product fast enough which is frustrating our customers

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Blackbaud Response
3w
Thank you for sharing your perspective. We’re glad to hear you’ve experienced Blackbaud as a place with a strong culture and thoughtful hiring—building teams of talented, purpose-driven individuals is a key part of how we support collaboration and meaningful impact. We also appreciate you highlighting your perspective on product development pace. We remain committed to bringing together passionate people, deep expertise, and innovation to support our customers and their missions, while continuing to learn and grow from the perspectives shared by our employees.
5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to start and grow your career

Cons

No notable drawbacks in my experience

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Blackbaud Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve found Blackbaud to be a great place to start and grow your career—supporting development and creating opportunities for learning is an important part of our employee value proposition. We appreciate you taking the time to share your perspective and are pleased to know your experience has been such a positive one.
Viewing 7 - 9 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.