Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Name brand in the non-profit space, and been around for over 40 years.

Cons

"Leadership and management issues contribute to a toxic work culture. Quotas were raised to unsustainable levels without adequate compensation for employees. Customer support is severely lacking, leading to long-term trust issues with clients. High turnover is a major concern—I had four managers in 2.5 years, and 9 out of 14 reps left last year alone. The base salary is low, and some territories offer limited opportunities. Additionally, inbound leads are scarce, and AEs are expected to meet a high volume of metrics."

3.0
Apr 2, 2025

Worked at Blackbaud

Recommend
CEO approval
Business Outlook

Pros

Good time off, good benefits, decent pay

Cons

They let a lot of people go during my time there

3.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Mission, working with nonprofits, coaching, and stability

Cons

Low pay, too many internal meetings, a sense of micro-management

Viewing 106 - 108 of 1,720 Reviews

Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.