Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,805 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 207 reviews)); "Benefits are good and pto grows with you" ((in 120 reviews)); "Flexible and great culture." ((in 111 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 83 reviews)); "Coworkers are great and make it worth the stress." ((in 47 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 86 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 69 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Low salaries for LATAM workers" ((in 46 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)

Michael Gianoni

60% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,720 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Dec 10, 2024

Salary BDR

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Supporting leadership and good first step in career with reputable company

Cons

Micro manage but still looking to help along the way. Very much metric based.

Blackbaud Response

1y

We appreciate your feedback! Blackbaud listens to your feedback and we prioritize being a caring employer, fueling social impact through our products and services, driving climate solutions and governing our business ethically. Thanks for taking the time to share about your experience.

4.0

Dec 9, 2024

Great place to work

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

-Great training - Flexible Ramping time of 6 months - Opportunity for Growth - People first, business second - flexible schedule with remote

Cons

- Brand Recognition amongst customers can hurt sales - On the more expensive side - Base pay is low

Blackbaud Response

1y

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. We've worked hard to create a supportive environment, where our growth means your growth and new opportunities for the company mean new possibilities for you.

3.0

Dec 7, 2024

Decent workplace, Unfocused Leadership

Technical product owner

Recommend

CEO approval

Business Outlook

Pros

Decent pay and benefits, remote first.

Cons

Leaderships doesn’t seem to have a very clear direction.

Blackbaud Response

1y

Thank you for taking the time to tell us about your experience working at Blackbaud. Employees are encouraged to bring their authentic selves to work whether remote or in person.  We want the best experience for you and every person at Blackbaud. Thank you for sharing your experience!

Viewing 139 - 141 of 1,720 Reviews

Jobs at Blackbaud

Strategic Pricing Analyst, AI Products

Principal Product Manager, Data and AI Products

Business Development Representative

Remote

View job

Sales Support and Development Associate

SVP & General Manager, YourCause from Blackbaud

Remote

View job

Blackbaud

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Decent workplace, Unfocused Leadership

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