Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,806 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at Blackbaud to a friend and 41% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

54% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Benefits are good and pto grows with you" ((in 125 reviews)); "Flexible and great culture." ((in 116 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 82 reviews)); "Coworkers are great and make it worth the stress." ((in 44 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 89 reviews)); "Change management is poor at best." ((in 78 reviews)); "Annual restructuring and layoffs." ((in 70 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Salary is low for the job" ((in 41 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

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Blackbaud

Blackbaud reviews

3.2

54% would recommend to a friend

(1,721 total reviews)

Michael Gianoni

59% approve of CEO

41% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 15, 2015

Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great flexibility, steady pipeline, safe opportunity to grow your skill set. The manager that I reported to was outstanding and the best that I have had so far in my career.

Cons

There was a general lack of a sense of long term direction. With multiple product lines that all somewhat cannibalize each other, there was no strong decision about which direction the company would be moving in.

5.0

Apr 11, 2015

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Culture Helping companies with their causes brings a warm feeling to your heart Nice large work space No egos to work with Young group of passionate employees Lots of opportunity for visibility and growth (career path is laid out for you, pretty robust compared to other companies) I feel like I'm listened to Good Leadership Team Company makes time to address bugs and tech debt

Cons

There are honestly not many cons about working at Blackbaud, I really love my co-workers and it's been awesome working with so many talented people. The company has come a long way and they are fixing some of the older problems which is great. Things can take a little while to change but it's expected with larger companies.

3.0

Apr 10, 2015

Underpaid, undervalued

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great mission, good office culture

Cons

Under paid and undervalued, no process around software delivery

Viewing 1459 - 1461 of 1,721 Reviews

Jobs at Blackbaud

Cyber Threat Intelligence Analyst

Customer Success Manager, Corporate Impact

Business Development Representative