Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,806 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 207 reviews)); "Benefits are good and pto grows with you" ((in 120 reviews)); "Flexible and great culture." ((in 111 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 83 reviews)); "Coworkers are great and make it worth the stress." ((in 47 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 86 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 69 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Low salaries for LATAM workers" ((in 46 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,721 total reviews)

Michael Gianoni

60% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 6, 2024

Good company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good cause Interesting work Care a lot for the well being of each individual

Cons

Not the highest salaries On-call (typical for swe) Layoffs over the last couple years (typical in the field)

Blackbaud Response

1y

Thank you for your positive review and 4-star rating. Blackbaud strives to unleash the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility and for individual change makers. We thank you again for your review!

5.0

Nov 1, 2024

Fantastic Company

Project manager

Recommend

CEO approval

Business Outlook

Pros

Autonomy, remote work, good culture, and market pay.

Cons

No cons come to mind

Blackbaud Response

1y

Thank you for your 5 star review and happy you are enjoying your time at Blackbaud! Blackbaud is for people who want to be part of a digital-first team committed to fueling social impact. Here, you'll find colleagues who are authentically passionate about providing essential software for people and organizations changing the world.

5.0

Oct 23, 2024

I like my team

Software engineer staff

Recommend

CEO approval

Business Outlook

Pros

My team fosters growth. I have great supportive leads and managers. However my bubble is very small compared to all of Blackbaud as I work for the Everfi wing which at the time of this text might be sold.

Cons

No cons with the Everfi wing, I would work here until I retired.

Blackbaud Response

1y

Thanks for your review! Talented people at every level, inspired to do good in our world, find themselves at home here - on supportive teams with managers who care, where they are empowered to take on new projects. We're so glad you have had a positive experience as you don't just make our work better, you make us better as a company. We appreciate you taking the time to tell us about your experience.

Viewing 151 - 153 of 1,721 Reviews

Jobs at Blackbaud

Business Development Representative

Senior Sales Manager, Healthcare

Principal Growth Marketer

Blackbaud

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