Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,806 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 207 reviews)); "Benefits are good and pto grows with you" ((in 120 reviews)); "Flexible and great culture." ((in 111 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 83 reviews)); "Coworkers are great and make it worth the stress." ((in 47 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 86 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 69 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Low salaries for LATAM workers" ((in 46 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,721 total reviews)

Michael Gianoni

60% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 21, 2014

Learn the business, build relationships, work hard and move up.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

-great people -market leader -location(Charleston SC) -career development -new CEO with some balls -new on boarding program for sales/marketing -publicly traded company(BLKB) -extremely competitive to get hired -arguably the best company to work for in charleston

Cons

-lack of product development under past CEO, Marc Chardon -got caught up in the acquisitions game -flagship product runs well but looks old(current leadership is committed to addressing this) -middle mgmt, like others have said, it is a problem. -sales reps get paid, solutions engineers do most of the work though. They get paid less. -support analysts seem to complain about lack of pay and long hours. -consultants are highly utilized, which can tend to burn them out quickly. -the marketing team has too many people for the amount of work to be done. I think they can condense those slots. Not enough revenue generators to justify the number of employees.

2.0

Apr 19, 2014

Not the worst place to work but avoid it

Qa software engineer

Recommend

CEO approval

Business Outlook

Pros

Helping non-profits as a side effect of making money for senior execs. It feels good helping so many good causes but sometimes you wonder how much you are really helping them vs just making money.

Cons

They do not value their employees and their Austin office is terrible. Pay is below average there is a lot of vague pressure to do better, somehow. They tell employees to wait for it to get better but they do nothing to really help. The office in Austin is terrible and they make no effort to actually make it better. Whoever is spending money on that office is completely inept.

4.0

Apr 15, 2014

A good place to do good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great impact through the work of our clients. Interesting/challenging projects. Fantastic office in Bay Area. Culture, values and work/life balance are all pluses

Cons

It's a big company and some things are more complicated than necessary: human resources, help desk, etc. in particular.

Viewing 1537 - 1539 of 1,721 Reviews

Jobs at Blackbaud

Strategic Pricing Analyst, AI Products

Principal Product Manager, Data and AI Products

Business Development Representative

Remote

View job

Sales Support and Development Associate

Principal Growth Marketer

Blackbaud

Blackbaud reviews

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Learn the business, build relationships, work hard and move up.

Not the worst place to work but avoid it

A good place to do good

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