Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,806 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 207 reviews)); "Benefits are good and pto grows with you" ((in 120 reviews)); "Flexible and great culture." ((in 111 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 83 reviews)); "Coworkers are great and make it worth the stress." ((in 47 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 86 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 69 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Low salaries for LATAM workers" ((in 46 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,721 total reviews)

Michael Gianoni

60% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,721 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Sep 12, 2024

Good company

Vice president

Recommend

CEO approval

Business Outlook

Pros

Good benefits, great people. Very community focused.

Cons

Cost cutting and short term focus challenges long term growth and customer focus

Blackbaud Response

1y

Hello! Thanks for your review. We have worked hard to create a company where people are valued and feel empowered to succeed and grow. We are also committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for your feedback!

2.0

Sep 5, 2024

Could be better...

Customer support

Recommend

CEO approval

Business Outlook

Pros

Remote work is very flexible.

Cons

Management does not keep employee feedback in consideration often times.

Blackbaud Response

1y

We appreciate you taking the time to share your experience working at Blackbaud. We have worked hard to create a company where people are valued and feel empowered to succeed and grow. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for your feedback.

3.0

Sep 4, 2024

Decent

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

good company culture, everyone is supportive

Cons

the company is a bit stagnant as a whole

Blackbaud Response

1y

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. From volunteer time that allows you to support the causes you care about, to benefits that support you at each stage of your life journey, we work hard to support your personal and professional wellbeing. We understand that there is always room for improvement, so if you are open to sharing additional feedback we would love to hear from you! Please reach out to blackbaudrecruiting@blackbaud.com, so we can continue to make Blackbaud a great place to work.

Viewing 163 - 165 of 1,721 Reviews

Jobs at Blackbaud

Business Development Representative

Senior Sales Manager, Healthcare

United States

View job

Principal Growth Marketer

Blackbaud

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Could be better...

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