Pros
Blackbaud has some really great employees. I actually really love 99% of my daily interactions. The people of Blackbaud really make my day. The products are reasonably useful despite their financial burden to the client. My favorite part about working at Blackbaud is our clients. I have visited some of the most extraordinary non-profits. At times, my onsite relationship frankly makes me proud to do what I do.
Cons
Compared to the rest of the industry, Blackbaud’s compensation package is a joke. Despite my constant nagging to upper management, my employees receive sub-par salary increases compounded with ridiculously low starting salaries. Interviewees are originally baited with large bonus payouts. However, these payouts are exorbitantly taxed. When I need to hire a new employee, 10+% decline mid-interview due to our lower starting salary range. And these are kids right out of college! Blackbaud has lost its customer/employee focus. In the past 8-10 years, everything has changed. Upper management seems only concerned with their personal portfolios and company stock prices, which is reflected in every move they make. I can't describe how frustrating this ongoing issue has become and it makes me sick to my stomach.