Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,805 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Good benefits and resume builder" ((in 132 reviews)); "Flexible and great culture." ((in 115 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 81 reviews)); "Great teams and people to work with" ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 87 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 70 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Salary is low for the job" ((in 42 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,720 reviews)

Ratings by demographic groups

Race / Ethnicity

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Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jan 23, 2012

Constant struggle; low office/employee morale

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Very kind employees, who are very resourceful and are very good at what they do. - Relaxed dress code/appearance - Option to work remotely

Cons

- Low morale amongst employees, mainly noticed after acquisition by Blackbaud in 2008, formerly known Target Software/Analytics - High turnover on middle management - No major company outings since acquisition - Very redundant work environment. - Poor lunch options within a mile radius (office is located next to Cambridgeside Galleria) - Yearly raises are unacceptable under the Corporate hammer - Unreasonable deadlines (depending on department)

4.0

Jan 23, 2012

Great people, mission and work. Under market pay and Senior Management nightmare

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive supervisors/direct line managers. Interesting work and ever changing technologies. Opportunity to work with non-profits and to help them do their work better. Plenty of opportunities to take on new challenges and responsibilities to build your experience level.

Cons

Very low salaries. The company over-relys on college new hires and outsourcing to keep costs low. Experience and longevity are not rewarded or valued. You have to move up quick or risk being totally stagnant. Senior leadership get in the way of actual work. Frustrating to see the same issues reoccur year after year, suggest changes and have solutions hit the trash heap in a political nightmare.

4.0

Jan 16, 2012

Underpaid

Customer support analyst

Recommend

CEO approval

Business Outlook

Pros

good group of people, good management, good training, overall good atmosphere

Cons

Grossly underpaid considering the support analysts are the foundation of the company.

Viewing 1657 - 1659 of 1,720 Reviews

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Blackbaud reviews

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Constant struggle; low office/employee morale

Great people, mission and work. Under market pay and Senior Management nightmare

Underpaid

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