Blackbaud reviews

3.2

55% would recommend to a friend

(1,722 total reviews)
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Michael Gianoni

60% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,722 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and supportive team Good salary for the position They care about their employees

Cons

Lack of development within the team, even though promotions are easy to get they do not result in a big change in everyday responsibilities. Not enough training on how to handle difficult conversations, and difficult to know where to tread the line between standing up for oneself as an agent and appeasing the angry customer.

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Blackbaud Response
2y
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
2.0
Jun 11, 2024

N/A

Recommend
CEO approval
Business Outlook

Pros

The work is fully remote across all employees, private insurance

Cons

No bonuses, no recognition, no competitive salary

4.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote first work place so you can work remotely.

Cons

Salary, benefits, no more stock options

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Blackbaud Response
2y
Thank you for taking the time to share your experience with Blackbaud! We are very excited about officially becoming a remote-first company and love hearing that our employees are excited about it too. One of our best assets is our commitment to the communities we serve in, and that dedication first starts with our people. Thanks again for sharing your experience!
Viewing 190 - 192 of 1,722 Reviews

Glassdoor has 1,807 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.