Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,806 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at Blackbaud to a friend and 41% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

54% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Benefits are good and pto grows with you" ((in 125 reviews)); "Flexible and great culture." ((in 116 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 82 reviews)); "Coworkers are great and make it worth the stress." ((in 44 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 89 reviews)); "Change management is poor at best." ((in 78 reviews)); "Annual restructuring and layoffs." ((in 70 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Salary is low for the job" ((in 41 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

54% would recommend to a friend

(1,721 total reviews)

Michael Gianoni

59% approve of CEO

41% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 30, 2022

Great talent; mis-aligned organization

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of areas to make an impact as an individual contributor. Opportunities to design, develop, maintain, and support Greenfield micro services with an awesome engineering system in place. Great place to learn if you are self-motivated

Cons

Engineers aren't incentivized well enough to care about the business targets / outcomes, so they naturally don't really care. This leads to lots of fluff and waste being created that doesn't improve customer satisfaction. So many "shiny new things" that get local praise, but then business / senior leadership isn't able to produce results that improve customer satisfaction because people are building things customers aren't asking for. This is definitely a culture where you can be kind and coast by for decades without really innovating and growing. It can be difficult to work on teams because many of the other folks simply are maintaining the status quo and are resistant to any sort of change

1.0

Jul 11, 2022

Dysfunctional Org, Incompetent Leaders

Project manager

Recommend

CEO approval

Business Outlook

Pros

- Work/life balance - Good insurance - Free t-shirts and water bottles 3x a year

Cons

- No accountability throughout org - Promotion framework is based on popularity among executives - Product management org is led by product marketers - Black representation is non-existent past the level of Director

3.0

Jun 30, 2022

Great potential, lack of budget

Manager

Recommend

CEO approval

Business Outlook

Pros

The comradery at Blackbaud is infectious. Everyone is working towards the same goal to really help our customers do better in the world. This is a great company to work at if you are passionate about your community and technology. Throughout my many years at Blackbaud I was able to grow in my career, learn new things through our internal training team, and really felt successful in my career.

Cons

As a manager, it was very frustrating to push my team to keep working harder and harder without any additional compensation. We were always budgeted a very small percentage for cost of living adjustment each year and could rarely push for anyone else to get a larger raise without it being a promotion of title, and even promotions felt like a hunger games to determine who throughout the entire department really deserved the promotion. It was very disheartening as a manager that we could only provide our team with virtual high-fives or badges in WorkDay, but never with anything tangible (aka money). Money is a motivator for many employees and without that, we lost many talented individuals that could go elsewhere and almost immediately double their salary.

Viewing 244 - 246 of 1,721 Reviews

Jobs at Blackbaud

Business Development Representative

United States

View job

Strategic Pricing Analyst, AI Products

Customer Success Manager, Corporate Impact

Principal Growth Marketer

Blackbaud

Blackbaud reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great talent; mis-aligned organization

Dysfunctional Org, Incompetent Leaders

Great potential, lack of budget

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