Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 207 reviews)); "Good benefits and resume builder" ((in 131 reviews)); "Flexible and great culture." ((in 115 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 82 reviews)); "Coworkers are great and make it worth the stress." ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 88 reviews)); "Change management is poor at best." ((in 81 reviews)); "Annual restructuring and layoffs." ((in 69 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Low salaries for LATAM workers" ((in 40 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Apr 3, 2026

Okay

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Good managers and company tried to be transparent

Cons

promotion % was capped and so small in comparison.

Blackbaud Response

3mo

Thank you for taking the time to share your experience and for recognizing the transparency efforts and strong management you’ve encountered. We appreciate your perspective and the thoughtful context you provided during a period of change across the industry.

1.0

Mar 19, 2026

Blackbaud review

Sr systems engineer

Recommend

CEO approval

Business Outlook

Pros

The software and services help people.

Cons

Blackbaud is moving support to India.

Blackbaud Response

3mo

Thank you for sharing your perspective and for the many years you dedicated to Blackbaud. We’re glad to hear that you found purpose in the work and felt connected to the positive impact our software and services have for organizations doing good. We also appreciate you taking the time to note how changes within the company felt from your point of view. Feedback from long‑tenured employees provides important insight, and we wish you continued success in your next chapter.

3.0

Mar 17, 2026

Ok

Sales support manager

Recommend

CEO approval

Business Outlook

Pros

Work remotely, reasonable PTO, 401k

Cons

Becoming just another company and minimal growth financially and professionally

Blackbaud Response

3mo

Thank you for sharing your feedback. We’re glad to hear you value the flexibility of remote work, along with the PTO and 401k benefits, as these are areas we strive to make supportive for our employees. We appreciate you offering your perspective on growth and the direction of the company. Experiences can vary by role and timing, and we understand how individual expectations shape how change is perceived. Thank you again for taking the time to leave a review and for contributing your viewpoint.

Viewing 25 - 27 of 1,719 Reviews

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