Block reviews

-constant change -weak leadership -poor documentation and procedures and when they say they want to you to preform in ambiguity they MEAN IT (definitions changed but not put in writing, but you were graded on it) -better at holding workers accountable than providing resources -not enough standardization and uniformity -aggressive performance metrics (new categories was announced and later the consequences of the categories surfaced) -BPO aka offshoring teams taking over more and more work

Square and Cash App are great products that people don't really use. The future is a little uncertain. A POS and banking app are not things that are worth switching over unless there is a significant benefit which neither provide. If you are a restaurant and using toast or a chase/zelle banking customer, there are little incentives for you to make the switch to buy a Square terminal or start using cash app.