Block reviews

3.3

45% would recommend to a friend

(2,108 total reviews)
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Jack Dorsey

32% approve of CEO

26% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Feb 2, 2026

AI Slop Factory

Recommend
CEO approval
Business Outlook

Pros

Pays well. Still some cool tech around.

Cons

Some of the worst management in the game. Leadership has become completely obsessed with AI instead of building real products. The project code quality has rotted away completely. Increasingly, nobody knows how anything works. Questions you ask anyone will often prompt a response generated by Claude, because there's less and less domain knowledge on the teams themselves. Management is using number of PRs as the primary engineering performance metric, so the engineering team is churning out absolutely anything they can get merged to boost their personal performance metrics. The engineering team feels driven entirely by the fear of being in the bottom ranks of management's AI generated dashboards. You can't take vacation without it hurting your output performance metrics, either, in my experience. Notable engineering leadership has left, leaving an uninspired talent base generating as much code as possible to save their jobs. This environment is simply no longer capable of inspiring the creativity and problem solving it once had.

1.0
Jan 10, 2026

WORST senior leadership ever experienced

Recommend
CEO approval
Business Outlook

Pros

Good comp Nice colleages / peers

Cons

Most unprofessional senior leaders I've ever experienced- narcissistic, unprofessional, and egomaniacs who are totally unqualified to run their sales teams - stay away, every conversation is about who they want to fire that week without investing any time into coaching or development - all the senior leaders should be let go and replaced if the company wants a shot at making it - otherwise, it's like being back in highschool with leaders whose self image is more important to protect than the actual business. The company values they claim to uphold are completely disregarded - senior leaders make no attempt to take accountability/ownership over any of their poor decisions - not to mention ive witnessed too many times senior leaders partaking in discriminatory comments/incidents to count- do yourself a favor and stay away from this toxic place until they get new field sales leadership that are actually qualified and professional to do the job that needs to be done correctly. Lastly, if senior leaders continue to feel the need to voice their so-called "accomplishments" that aren't actual accomplishments on a daily/weekly basis with more emojis than anyone ever needed to see, let that be the first sign that someone needs to dig deeper into their masking of inefficiencies and inadequate behaviors - leaders that feel it necessary to continually boast about their abilities to lead with integrity should be the 1st of many major red flags - never have I worked with leaders who feel the need to boast and compliment themselves as much as these leaders here at square. It’s clear that it’s a deflection tactic to take away attention tha should be spotlighting all the orgs major issues -

3.0
May 18, 2024
Recommend
CEO approval
Business Outlook

Pros

I had various opportunities throughout my 4.5+ years with Square, and was promoted multiple times. The culture was great when I started, but quickly declined company-wide. I was really passionate about what I did, and leading our customers to success.

Cons

I was not paid appropriately for my work for most of roles I filled during my time. After years of pouring my blood, sweat, and tears into my work - and not seeing much reward for it - I was laid off with my entire team (lead included). My team and hundreds of others had absolutely no notice we would be impacted before the end of January, when we received an email informing us it would be our last day. 2/9 people on my team kept their jobs: they were the only two white, straight men on the team. Likely unintentional, but not a good look, Square. 6 months prior to the huge layoff, upper management had made vague announcements about upcoming layoffs, but with no specifics. Around that time, my department lost 3 major leaders - one laid off, one quit, and the other found a new job.

Viewing 82 - 84 of 2,108 Reviews

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