Block reviews

3.3

45% would recommend to a friend

(2,108 total reviews)
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Jack Dorsey

32% approve of CEO

26% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

People are respectful and are easy to work with.

Cons

Zero innovation! Bad leadership and plagued by politics. Too many old timers who are just coasting.

3.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- Product is pretty revolutionary - You get to empower small businesses everyday - Great benefits

Cons

- Widespread cheating in the sales org - AEs do the role of a sales rep, tech support specialist, CSM, and integration specialist. There are support teams for these tasks, but they were scaled disproportionately slowly compared to the sales team. - AEs aren't vertically specialized, so their attention is not only scattered between tasks, but also between products

2.0
Aug 15, 2021

Sadly and surprisingly toxic

Recommend
CEO approval
Business Outlook

Pros

The benefits are excellent, you get to work with lots of genuinely lovely people, and the product itself is very good.

Cons

The sales org is incredibly toxic. A lot of your experience there can depend on luck regarding who you get as your manager. Sadly there are a number of external hire management that don’t know the role and can’t help teach you, so you rely on overstressed teammates and mentors. The metrics are way too high and you’re expected to know a lot for the role in a short amount of time. Upper management seems lovely and savvy but are tone deaf to the struggles (or just don’t care) and continue to make the role harder. Training is very limited. Quantity, not quality, is what is important. It’s certainly more of a corporate environment than I ever expected. Oh, and you’re often too scared to take your “unlimited” time off.

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Block Response
4y
Thank you for sharing your experience with us. We take this feedback seriously and would appreciate the opportunity to gather more information about your experience. Please reach out to us directly at glassdoor@squareup.com.
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Glassdoor has 2,262 Block reviews submitted anonymously by Block employees. Read employee reviews and ratings on Glassdoor to decide if Block is right for you.