Block reviews

3.3

45% would recommend to a friend

(2,109 total reviews)
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Jack Dorsey

32% approve of CEO

26% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is decent and good benefits

Cons

Very toxic environment within the sales org, lot of reps cheating the system and HR allowing it. Little operational support and moving goal posts make it difficult to hit quota. Most reps churn within a year as 10% hit the quota. Leadership is a mess hiring the head of sales friends rather than best candidates. Most of leadership is old BDRs that never sold the product

2.0
Apr 23, 2026

From inspiring to chaotic

Recommend
CEO approval
Business Outlook

Pros

Before 2023, Square was an inspiring and innovative place to work. Your ideas were critiqued for their value, there weren't many office politics at play, and teams were hungry to solve problems for our sellers.

Cons

After 2023, Square became...chaotic. Leadership (Jack Dorsey and his direct reports) made rash decisions without much consideration or explanation. They prided themselves on working "in the open" but in reality their shower thoughts became major company changes, which was distracting and immature. "Work about the work" (i.e., anything related to process, alignment, or collaboration) was villainized in favor of moving fast and breaking things. As a result, though we just made dumb decisions faster and ignored anything that felt messy. Spoiler: the messy things ALWAYS came back to bite us in a way worse way than if we just addressed it. Leadership also picked favorites and weren't shy about perpetuating that. The Golden Children could do no wrong and everyone else was stuck in a pattern of proving their ideas to deaf ears.

2.0
Feb 26, 2026

Not what it was

Recommend
CEO approval
Business Outlook

Pros

I joined in 2020 and loved working here, I was constantly being challenged and rewarded for innovation. I had a lot of control over my program and we saw great growth. The employees are incredibly smart and talented. Everyone really cares about their work.

Cons

Everything I once loved has fallen apart. I had 8 managers in 6 years, and only promoted once because of it. Leadership turnover creates constant changes in priorities, and increasingly, leadership has turned risk-averse and resorted to micromanagement. Constant layoffs leave everyone feeling tense and fearful. Environment is less about collaboration and more about competition, making sure you're not stack ranked at the bottom. Was told by my leadership there were not promotions available on our team as we're already all "too advanced" in our levels. Leadership many levels removed makes all the decisions and those of us who execute on those decisions get told what to do and when we say it's impossible or we have a good reason for not doing it that way we're told they don't care and do it anyway. You have to deliver projects you aren't proud of or you know aren't the right direction.

Viewing 145 - 147 of 2,109 Reviews

Glassdoor has 2,263 Block reviews submitted anonymously by Block employees. Read employee reviews and ratings on Glassdoor to decide if Block is right for you.