NOTHING is gold that shines in this department
Pros
The best thing and most grateful is to start within a class of 20+ people and together go through the same bad experience. Becoming stronger together and helping each other every day
Cons
Worst Micromanagement , NOTHING is like they describe or sell the job like. There is a reason why every month a new class is starting - because after couple months people quit. it’s like a call center , a help center , every step and breathe you take is monitored on statistics. How often you leave your desk How often you take a break How often you run to the toilet How many tickets you solve within a day How many calls you make Nothing to do with the financial markets, your job is to help the clients how to use Bloomberg so they can trade properly .. meaning - they will come to you when their chat is glitching, where to find specific things, how to put data in excel etc pp. You will become a Bloomberg product yourself by that time. You’re so much under time pressure to solve as many client tickets as possible because the whole world is using Bloomberg to trade and everyone has questions on how to set up an alert or change the language etc. If you’re longer than a year there, 90% of the people start to accept their miserable life and get sucked into just answering questions day to day and get paid for it. If you’re not ambitious and don’t have big goals , don’t want to get into finance / banking then you probably will enjoy it.