Bloomberg reviews

-The definition of micro management, you have to alert your manager via going on "hold" if you want to leave your desk. Yes this includes bathroom breaks, this time away from your desk is kept track of and bench marked against your peers. -You are a glorified call center agent. Your "metrics" are kept track of ie number of completed chats vs taken chats, time on the phone, quality of chat (majority of the time the "quality" of your chat will depend on how much the person reviewing likes you). These metrics are bench marked against the other 400 people in your department. - Although there is a metric system in place, if you are liked by your manager regardless of your metrics you can move onto sales although this is a rare. - The financial training you are taught is not put to use as your only concern on the job is completing a chat in the quickest amount of time. Which is usually directing the client to a particular function on the terminal. -There is a rotation of weekends and holidays you have to work. If you want want to request one of these days off you must get a "switch". Sales and Analytics is viciours, as you spend more time within the department you realize there are no exit opportunities internally. You are either taking chats in some shape or form or in sales which is kept behind a closed door as it is not much better than analytics (aka taking chats). All managers are required to take chats when times are busy so you'll never truly escape taking chats. - You work shifts (7-4) (8-5) (9-6) (10-7) note you do not get to chose which shift you are assigned. There are also occasions where you are not given a full hour for lunch - Sales and Analytics department uses fear tactics to motivate employees Obvs this is a pretty one sided review: but as a currently employee I can only speak the truth to help others make a well informed decision when applying/accepting a role here.

Where to start? It’s very toxic environment. The place is a mess. The management is a mess. People are only there for themselves. No team building or sense of supporting culture. Blame is being passed around and no one actually takes responsibility for anything. People throw each under under the bus all the time in front of your own team and in front of others. Very uncomfortable. The leadership is not diverse. The majority are white men who are fake chummy with each other on meetings and it is very non inclusive if you’re not into or accepted into that old school jargon. Very few women or ethnic people (men and women) lead here. Dysfunctional leaders are not removed or even asked to change even though employees continuously and desperately reach out to HR for help. Toxic and depressing. Leaders also can not manage workload. Employees in the team are drowning in work and if not completed you easily get called out in negative ways. It is your fault - not theirs. Also the tools, programs and processes are old and very ineffective. No modern cutting edge drive at all this place. It’s also a sense of “do not ask questions” so if things are unclear and you ask for clarification, the lid is on and you are left with uncertainty and later on - blame. You are left in a catch 22! This place is for people who do not look for true success but chose to be in a place that is a “big name”. There is something so off about this whole place and it turned out to be the biggest disappointment I have ever experienced because I truly thought I had won the lottery when I got the job. I was dead wrong. But it all comes down to poor management who are creating a terrible repressed and toxic culture.