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Blue Ridge Communications

Engaged Employer

Blue Ridge Communications reviews

3.4

56% would recommend to a friend

(55 total reviews)

David Masenheimer

69% approve of CEO

57% positive business outlook

Blue Ridge Communications has an employee rating of 3.4 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Ridge Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

55 reviews
2.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

deep discount on services while employed coworkers are half decent people for the most part some customers were pleasant to deal with

Cons

management is so insecure about their jobs that they constantly feel the need to threaten employees with disciplinary action, even though all documented monitorings and sales numbers indicate no disciplinary action as being necessary it's somehow your fault customers are angry about their services being interrupted when they didn't pay for months management refuses to take calls, even when customers directly ask to speak to management forced to work large events (such as UFC fights) where you will be working from 8pm to almost 1am or later depending on the event, regardless of your regular schedule

3.0
Jul 26, 2022
Recommend
CEO approval
Business Outlook

Pros

PTO Benefits Reduced rates for services Work from home Bonuses for meeting sales goals

Cons

Understaffed Poor trainers Low pay for work done Late notice to changes Lack of support Someone can listen in on your calls at anytime making you nervous and more likely to screw up High call volume Rude customers who get even more upset with 24 to 48 hour call back window Always have to clean up someone else's mistakes Constant system changes with late updates and glitch workarounds

Viewing 16 - 18 of 55 Reviews

Glassdoor has 55 Blue Ridge Communications reviews submitted anonymously by Blue Ridge Communications employees. Read employee reviews and ratings on Glassdoor to decide if Blue Ridge Communications is right for you.