Bluemercury reviews

Sales goal, limited resources, staffing

I worked there for many years and my pay only increased $2 during that time even though I was the top seller and went above and beyond. Pay is ok but Because they are free standing stores you have to do garbage and stock and clean the toilets and fix the toilets and everything. Pay should be hirer because everyone had to act like a manager. Store managers do nothing to drive the business, there is also a lot of turn over with district or area manager so reporting problems (ie: Managers and other sales associates cursing at you) fall on deaf ears and nothing gets resolved. There were many many times that pay and commissions or SPIFFS were incorrect. This happened so often that once the DM paid me the difference out of his own pocket. There is no HR department so again reporting issues is horrible. You can send an email to a generic email and hope someone gets back to you in a week (no exaggeration). As many stores as they have, their corporate team is too small (the newly created LP department is 1 person) or incompetent to deal with it.