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Booker reviews

3.6

71% would recommend to a friend

(162 total reviews)
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Josh McCarter

85% approve of CEO

55% positive business outlook

Booker has an employee rating of 3.6 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booker employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

162 reviews
3.0
Jul 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Booker was an easygoing atmosphere, very young, lively and lots of events to get to know others and get your voice heard. The work didn't typically require a brain, just some problem solving to communicate with a client or partner, which was nice. Good meetings, good food and that that cruise last year, oh man.

Cons

Laying off over 40+ employees in one day after showering many with Cinco De Drinko happy hours, professional photo ops and positive yearly reviews... this was very unexpected. I watched a manager who trained me get thrown on the street after four long years of great contribution to the company. Newer employees stayed.. which made no sense. Lack of communication between departments. Products are rolled out without warning causing an influx of negative client response. Sales team is inconsiderate of other teams, out for their earnings and literally told to not give a dang about other department's issues that they cause and promise to clients. I believe the two floors just combined into one, which is sad because this company doesn't know how to manage money or at least communicate when the chips are down.

2.0
May 25, 2016

Sales

Recommend
CEO approval
Business Outlook

Pros

Build amazing relationships with coworkers

Cons

- Executive Team - Senior Leadership Team - Managers - HR - The Software ( aka Product Team)

2.0
Nov 13, 2013
Recommend
CEO approval
Business Outlook

Pros

-They emphasize culture. They literally have fired someone for not 'meshing well' with others, which is just a nice way of saying 'he didn't like to drink with his colleagues or play kickball on Tuesdays with the rest of the group.' -Young people. I have yet to see someone over thirty that is not in management work in the NY office. I know several people in the CA office as well, and that location seems even younger. We all have some common interests, which is a plus, but it also makes for cat fights and too much gossip for my liking.

Cons

-They emphasize culture. Yes, some people are cool, but many people abuse the socializing aspect. It's tough to see someone who gets paid the same (if not more than you) talk all day to their neighbor when you are putting in hours and hours of effort read: hours and hours of cold calling and watching your neighbor go on Facebook or watching your manager play Candy Crush. -The pay is pretty low and raises are given (if they like you), but you will plateau at about 45k -Top-heavy. The VPs don't even know how to use the software the company sells and supports, yet they have hour-long meetings talking at employees telling them how to improve. it's incredibly difficult to actively listen to this when the person preaching has no idea how to even schedule an appointment in this errr... scheduling software. -I have been an employee since the very beginning and have seen how the company has changed. I used to love waking up in the morning to go to work and hated the days I was sick and couldn't go into the office to work alongside my friends. Now it's like the movie 'Mean Girls.' My department (sales) : the men have this sense of entitlement. The women: gossip all day long. There is a group Skype chat that serves the purpose of making fun of people... it is very disheartening and certainly lowers morale. It always seems the Support department is angry... very, very angry. -The different departments simply do not work together to help both current and prospective clients. Sales just sells a product by making promises they cannot keep; implementation simply pushes the client through the account-building process; support just helps clients with troubleshooting, but all departments refuse to help each other and justify it by saying 'they don't pay me enough for that.' -We have lost a lot of really great people who took their job seriously. This is due to the offices being super clique-y. From my understanding the California office is pretty bad, since there's less employees. I hate to say it, but I strongly believe that if you aren't in the 'inner circle,' they don't make the job as fun for you. On the up-side, I still speak to and love the people that have been fired or have quit LOL

Viewing 19 - 21 of 162 Reviews

Glassdoor has 164 Booker reviews submitted anonymously by Booker employees. Read employee reviews and ratings on Glassdoor to decide if Booker is right for you.